Use cases have the goal to describe the future product from the user´s perspective. Along with it the users of your product and their knowledge, opinions and characteristics are defined in advance (personas/ user roles). Additionally typical user scenarios are developed regarding the application of your product. From this user perspective our experts derive the ideal process for your (new /redesigned) product and describe the essential actions of your users and the expected system reactions. By this all necessary interaction possibilities and information for a use case can be identified, collected and structured.
Use Cases play a key role for the usability of a system as they document requirements of your product user-centered and structured. With this a use case document is understandable for all project participants from users to developers.