How can the customer interface of a distribution system operator be designed in a uniform way?
How do you train the employees of a DAX Group to be fit for agile working in interdisciplinary teams?
How can visitors to an exhibition be digitally supported?
How can service processes become more digital and transparent?
Westnetz, the largest German distribution system operator for electricity and gas, was supported by us in optimizing its customer interface and making it more coherent. As a result, service portals for the customer groups of feeders and installers have been created.