Software Implementation

Structural change as well as the introduction of a new product or business software brings along uncertainty and the fear of making mistakes among users and employees. A user-centered approach which takes these concerns into account and properly addresses them is essential for the success of this change.

A key component of said approach is a well thought-out implementation and communication strategy. Customized workshops and trainings, for example, empower users in the use of digital solutions. There, all relevant application scenarios are considered within their respective work environment to establish the necessary skill and practical knowledge to maintain a competent and confident team.

This eliminates reservations about the new product or process and communicates benefits and optimization potentials, while focusing on the needs of the users and employees.

Nice to know:

The strategies and approaches to planning and implementing new ways of working within an organization are summarized in a structured process known as change management.