Business Process Modeling
Process models describe work flows of an organization. Creating these models together with employees is profitable as they are the key knowledge carrier of the everyday procedures. The tangible model supports the knowledge transfer in the interdisciplinary team. This model approach can literally be grasped and discussed.
The tangible model supports a deep understanding in the team which facilitates knowledge transfer and hence high optimization potential. In comparison to qualitative interviews the process model is created rather collectively than from a single expert. The created models can build the basis for next-step wireframes and be used as reference in further project progression.